• Handling --We will ship all orders within 2 business days of payment.

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• We will ship to your address according you fill out the address form when you pay it. and also need your phone number for shipping .

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• we cannot ship to P.O boxes,

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• Fast shipping to major city of CANADA, takes  7-10 working days, in BC 3-5 days , in great VANCOUVER 1-2 days (If you don't get it for a long time, please contact us by e-mail : josh.090808@gmail.com , We will help you to check it. ones the carrier pick up your items , we will sent you tracking number & tracking links 

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• ours shipping services is curb delivery , that means the carrier will parking anywhere close to your building and they can park ,The delivery company will contact you to arrange a delivery date and time zone depending on the company, however tracking information will be provided to you. You may need the assistance of a friend or family member to help offload your furniture from the delivery truck and into your home. It is the customer’s responsibility to bring the items inside their premises, assemble and dispose of all packaging. 

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• Receive notice ............

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1.  Make sure you note all the damages on the delivery receipt  ,and you can reject receive it and asking carrier bring back to us , and please take picture and sent to us , then we will redelivery to you .                                                                                         

2. if items seems ok inside, but package have damage , you still can receive it , but you need take photos and make note on delivery sheet, that which carrier will asking you sign and also asking carrier sign it , and you receive the item, then …if any damage find out after , we will sent you parts for replacement , we also can claim it . 

3. If you see the damage and say nothing and didn’t make any note with carrier, then received it , we can’t claim it . 

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• Threshold delivery is when cargo is brought into the first door of the address or the lobby of an apartment or condo. This method places products on the first dry area of the recipient's property to ensure protection from the elements.  if you need Threshold delivery please call 604-3638609 or email to us (  josh.090808@gmail.com  )  , Threshold delivery can't order by website directly .

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• Assembly services only available in Great VANCOUVER area , if you living in this area and need place order with assembly services please email to josh.090808@gmail.com or call 604-6903322  , we will give you quotation with invoice.

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